The safety and security of our customers and staff at Derbion is always our priority.

The centre is protected by CCTV 24 hours a day and we have a security team on-site at all times to deal with any event swiftly and professionally.

In addition, we have very close working relationships with the security services and police at a national and local level to ensure we have well-rehearsed and flexible plans in place to deal with any incident.

Should a customer see anything suspicious or wish to report a security concern please alert a member of centre staff.

You can also report in confidence to the police online at, or via telephone by dialling 0800 789 321. In an emergency always call 999.

We aim to provide a clean, safe, relaxed and friendly family environment for all of our visitors and we have a Code of Conduct in order to ensure that everyone enjoys their visit.