Safety and Security

The safety and security of our customers and staff at Derbion is always our priority.

The centre is protected by CCTV 24 hours a day and we have a security team on-site at all times to deal with any event swiftly and professionally.

In addition, we have very close working relationships with the security services and police at a national and local level to ensure we have well-rehearsed and flexible plans in place to deal with any incident.

Should a customer see anything suspicious or wish to report a security concern please alert a member of centre staff.

You can also report in confidence to the police online at gov.uk/ACT, or via telephone by dialling 0800 789 321. In an emergency always call 999.

We aim to provide a clean, safe, relaxed and friendly family environment for all of our visitors and we have a Code of Conduct in order to ensure that everyone enjoys their visit.