Description:
To represent Derbion in a front-line position, maintaining a professional approach at all times. To provide a professional and efficient administrative function to support the Centre
Management Team and deal with general office duties and enquiries.
- Manage the switchboard in a professional and effective manner answering all calls adhering to company policy
- Meet and greet visitors in a friendly and professional manner delivering world class service
- Collect, read and distribute post and faxes; sort and frank outgoing mail and organise couriers as required
- Maintain clean and tidy reception area
- Update telephone list and key holder register
- Prepare centre staff management movements report on a weekly basis
- Dealing with centre management admin needs
- Maintain the computer filing system, carrying out regular housekeeping and archiving
- Update centre management notice board
- Collate & review retailer insurance to ensure they adhere to Intu’s requirements
- Assist with community bookings and requests
- Manager uniform orders and requests
- Manage conferencing bookings and prepare meeting rooms (including provision of refreshments when required)
- Manage & administrate Info Exchange system uploading required documentation
- Booking travel arrangements on a adhoc basis for managers
- Assist Centre Administrator / Management Assistant with any other ad hoc duties as required
- Assit with the Contractor Tracker, ensuring contractors have requested permits and all details are correct and insurance documents are in place
- Be responsible for the monthly stationery order
- To undertake ad hoc data input duties as required by Centre Management
Experience:
Skills, Knowledge and Attributes
- Reception and/or switchboard experience
- Proven practical office experience and excellent keyboard skills
- GCSE grade C or above English & Maths
- Excellent customer relations and good communications skills
- Fully computer literate: Word, Excel, Outlook, PowerPoint (desirable but not essential) and excellent keyboard skills
Competencies and Attributes:
- Highly professional and efficient
- Strong organisational and customer service skills
- Fast and responsive – working to strict deadlines
- Ability to multi-task, solve problems and work efficiently under pressure
- Ability to communicate effectively at all levels
- Motivated, proactive attitude, ability to work on own initiative
- Utmost discretion when dealing with all sensitive and confidential information
- Flexible, helpful attitude
- High standard of professional grooming
- Ability to listen and willingness to learn
- Committed, motivated and passionate about our people and our company
How to apply:
Please send a CV and cover letters to Recruitment@Derbion.com, please put Derbion Administrator/Receptionist in the subject line.