Services

  • service
    Amazon Lockers
    Located on East Mall level 1 https://www.amazon.co.uk/locker
    Find out more

    Located on East Mall level 1 https://www.amazon.co.uk/locker

  • service
    Collect Plus
    Parcel collection point.
    Find out more

    Parcel collection point located at Customer Services on level 1 next to Boots

  • service
    Free Soft Play Area
    Level 1, near WH Smith
    Find out more

    Level 1, near WH Smith

  • service
    Free Wheelchair Hire
    No deposit required, just photo ID See Customer Service Desk
    Find out more

    No deposit required, just photo ID
    See Customer Service Desk

  • service
    Kiddy Cars
    Hire Kiddy Cars at Derbion
    Find out more

    Kiddy Cars are available to hire on level 1 outside Sainsbury’s or Specsavers.

    For full details on hiring Kiddy Cars visit https://www.kiddycars.com/ and download the Kiddy Cars app in App Store or Google Play.

    The price is £5 for 1 hour or £9 for a full-day hire payable directly through the Kiddy Cars app.

    Please note a £15 deposit will be held on your card and refunded less the usage when the car is returned. 

    Terms and Conditions apply.

  • service
    Parent Rooms
    South Mall Level 1, across from WH Smith Level 2, by Food Court toilets Copecastle Near M&S and Optique Vision
    Find out more

    South Mall Level 1, across from WH Smith

    Level 2, by Food Court toilets

    Copecastle

    Near M&S and Optique Vision

  • service
    Quiet Rooms
    Can be offered for Prayer / photo ID required for free loan of key See Customer Service Desk
    Find out more

    Can be offered for Prayer / photo ID required for free loan of key

    See Customer Service Desk